BiteBien Support

Need help with your account, a scan, or your subscription? Email support@bitebien.com.

Subscriptions

Use Restore Purchases inside BiteBien after signing into the BiteBien account you want the entitlement attached to. Billing and cancellation are managed through your Apple account.

Delete your account

Open BiteBien → Settings → Account → Delete my account. This removes the BiteBien account and account-linked app data. Apple subscriptions are managed separately and are not canceled merely by deleting BiteBien data.

AI Scan

Use a clear, well-lit photo of the full plate. Results are estimates; edit the identified food or grams when BiteBien gets something wrong.