BiteBien Support

Need help with your account, a scan, or your subscription? Start with the answers below or email us directly.

Contact support

Email support@bitebien.com. We'll use this address for BiteBien support and privacy requests.

Subscriptions

Use Restore Purchases inside BiteBien after signing into the BiteBien account you want the entitlement attached to. Billing and cancellation are managed through your Apple account.

Delete your account

Open BiteBien → Settings → Account → Delete my account. This removes the BiteBien account and account-linked app data. Apple subscriptions are managed separately and are not canceled merely by deleting BiteBien data.

AI Scan

Use a clear, well-lit photo of the full plate. For fasting, open Fasting/Ayuno to start a fast now or configure a custom eating window and optional notifications. Results are estimates; edit the identified food or grams when BiteBien gets something wrong.

Privacy and terms

Read our Privacy Policy or Terms of Use.